HOW DOES IT WORK?

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1. Select the digital format you need this for. For example if you want it as a welcome sign, then select Welcome sign
2. Select when you want to see your first draft.
   
3. Once you have placed your order send through information text and upload the Photo of the venue. Alternatively you can email  [email protected]
   
4. We will review your brief/photo and if we have any questions we will be in touch. If you do not hear from us it just means we are busy getting your art done.

Once you placed your order email [email protected] send through a lovely picture and the following information or you can upload it. Make sure you send through close up pictures of you both with the biggest smiles. 

Venue:  Upload your picture or send it to us

Your text: 

Size: If you do not supply size you need it, we will format it to the size appropriate for the purpose you will use the artwork for

Please note Business hours is Monday to Friday. The Design Studio is closed on the weekend. To assist you in planning your time do factor in at least 3 business for any changes if you need any.

WHAT YOU GET?
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• Printable PDF of illustration (1 card/poster)

2 complimentary round of changes. Additional changes after that the cost is $15 usd per new draft. Changes can only be minor. If you are sending a new photo of the venue to be redrawn this will be considered a new illustration.

REFUNDS?
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Please ensure you send the photo you want your illustration to be base it on. If it has to be redrawn as you prefer another picture me to use it will be considered as another illustration and cost as new illustration. There is no refund for the work already done unfortunately as the time was spent already on it.

WHY WE RECOMMEND TO USE YOUR OWN LOCAL PRINTER?
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We highly recommend you print this yourself in your local country, our print partner can’t compete with the convenience and reliability of local FedEx Kinkos, Staples,  Officeworks, Snap printing etc... who can print faster and without shipping cost. 

We understand you may want us to manage the printing for you. Please visit the print options in our shop and add the print options to your purchase if you would like us to organise the printing for you. Please allow at least 2 weeks for printing and shipment. We are not responsible for late shipment as postal service is out of our control. You will be given a tracking number to track your delivery once it’s been shipped.

Below is the time it will take from sign off of the artwork to be sent to the printer
for printing and delivery.

USA and Canada: 5 to 14 business days

Rest of the world: 5 to 14 business days (Note: it may have to clear custom in your country)

Our print partner has print production in different countries. Your job will be sent to closest printer to your location. For example if you need this delivered in the USA it will be printed in the USA. If you are wanting it delivered in New Zealand, it will be printed with our print partner in the Australia. This allows us to offer more local prices and best time/prices for shipping.

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PLEASE NOTE
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Every effort has been made to represent the true colours but it may vary from screen to screen and printer to printer. This is a non-editable file. This is for a digital copy of the design only, and does not include paper or printing. 

Please read our store policy carefully before making a purchase. By purchasing PrettyTimely products, you have read and agreed to our terms listed. Files are for personal use only and may not be commercially reproduced, resold or distributed.

©PrettyTimely 2021. All rights reserved.