Processing Time:
All orders are processed within 1–2 business days.

Delivery Time:
After processing, standard delivery typically takes 3–5 business days

Tracking Information: 
Once your order has been shipped, you’ll receive an email with tracking details so you can monitor your delivery status.

How to Check Order Status:
To check your order status, email us at [email protected] with your 5-digit order number. You may also call or text us at 571-500-8371 for assistance.

NOTE: Delivery times are subject to change and may vary based on carrier delays or other circumstances beyond our control. If any changes occur, we will make every effort to notify you promptly.

Returns & Refunds

Return Policy:
Products may be returned within 30 days of delivery if they are in like-new condition, undamaged, and include all original packaging and accessories.

Restocking Fee:
A 15% restocking fee applies to all returns. Customers are also responsible for return shipping costs.

Return Process:

• Contact Us: Email [email protected] to initiate your return request.
• Provide Details: Include your 5-digit order number and photos of all items you wish to return.
• Approval Required: All returns must be approved by the manufacturer. Once approved, we will provide you with the return shipping address.
• Refund Process: After the items are received and inspected, your refund will be issued to the original payment method.

Cancellations:

• Orders must be canceled within 24 hours to avoid a 3% merchant processing fee.
• To cancel an order, please email [email protected] as soon as possible.
• If the order has already shipped, the customer is responsible for return shipping costs and the 3% processing fee.
• Orders canceled after shipment will be treated as a standard 30-day return, and return shipping and restocking fees will apply.