Develop skills in coaching and mentoring to enhance team performance and individual development. Coaching and Mentoring focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and goal setting. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them, and strategic goal setting.

The learning objectives for this course are:

• Define coaching, mentoring and the GROW model.
• Identify and set appropriate goals using the SMART technique of goal setting.
• Identify the steps necessary in defining the current state or reality of your employee’s situation.
• Identify the steps needed in defining options for your employee and turn them into a preliminary plan.
• Identify the steps to developing a finalized plan or wrapping it up and getting your employee motivated to accomplish those plans.
• Identify the benefits of building and fostering trust with your employee.
• Identify the steps in giving effective feedback while maintaining trust.
• Identify and overcome common obstacles to the growth and development of your employee.
• Identify when the coaching is at an end and transition your employee to other growth opportunities.
• Identify the difference between mentoring and coaching, using both to enable long-term development through a positive relationship with your employee.

SHRM PDCs: 12

Intended Audience: All