Compatible Modle --- These pet water fountain filters compatible with Veken 84oz / 2.5L Pet Fountain Cat Water Fountain only. Filter size " 4.9in x 4.9in x 0.4in ".

Powerful Filtration --- The filter has a triple filtration system. It consists of cotton, coconut shell activated carbon, and ion exchange resin. This system effectively filters out food debris and hair, removes odours, and softens water.

Pre-Filter Sponges --- Set supplied with 16 square sponges measuring 1.9 in * 1.19 in * 1.19 in. Sponge prevents debris from entering the pump, extending pump life and reducing noise.

Recommendations --- It is recommended that you change the filter every 2 to 4 weeks, more frequently if you have several pets or if the water quality is poor. And please soak the filter in water for 2 minutes befor use.

Warm Tips --- Please clean the fountain regularly and replace the water with fresh water in time.

Returns, Refunds, and Replacements Products that are received faulty, damaged, or not as described are eligible for a return, refund, or replacement in accordance with the Australian Consumer Law (ACL). We are committed to ensuring all products meet the standards of quality and reliability expected by our customers. However, please note that we do not accept returns or provide refunds for change of mind. We encourage you to carefully consider your purchase to ensure it meets your needs and expectations.

Delivery Timeframe

Please note that we cannot guarantee the exact date of arrival, and the delivery timeframes (excluding weekends and public holidays) are as follows:

For customers in Victoria, approximately 7-10 working days; For customers in NSW, SA, ACT, and QLD, approximately 9-12 working days; For customers in WA, NT, and TAS, approximately 9-12 working days.